data protection

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG). In this data protection information we inform you about the most important aspects of data processing on our website.

When you visit our website, your IP address, start and end of the session are recorded for the duration of this session. This is for technical reasons and therefore represents a legitimate interest within the meaning of Art 6 Paragraph 1 lit f GDPR. Unless otherwise regulated below, we will not process this data further.

Contact us

If you contact us using the form on the website or by email, the data you provide will be stored by us for six months in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.

Data storage / processing of personal data

The use of the website is generally possible without registration and without disclosing personal data. Only the information provided by the user's Internet provider is collected. This is the IP address assigned to the user.

We would like to point out that, for the purpose of simplifying the purchasing process and for subsequent contract processing, the web shop operator stores the IP data of the connection owner as part of cookies, as well as the buyer's name, address, telephone number, email address and payment information.

The data you provide is necessary to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer of credit card details to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.

After the shopping process is canceled, the data we have stored will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the tax retention period (7 years) has expired.

The data name, address, purchased goods and date of purchase will also be stored until the end of product liability (10 years). Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit a (consent) and/or lit b (necessary for contract fulfillment) of the GDPR.

DECLARATION OF CONSENT OF THE USER: The user expressly agrees that Prana for you may use the user's personal data specified in the previous paragraph for the purpose of providing access to the contractual services (use of the website www.pranaforyou.at and in particular the online shop for purchasing Prana for you products), processed for communication with the user (in particular sending newsletters).

However, the user can revoke his declaration of consent under data protection law at any time without giving reasons by sending a written statement to Prana for you (office@pranaforyou.at) or to: Prana for you, Grünbach 81, A-4623 Gunskirchen), thereby preventing the further use of the data Prana for you becomes inadmissible for purposes other than those necessary for the fulfillment of the contract.

Cookies
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.

We use cookies to make our offering user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If cookies are deactivated, the functionality of our website may be restricted.

Google analytics
If you have given your consent, Google Analytics, a web analysis service provided by Google Ireland Limited (“Google”), will be used on this website. The use includes the “Universal Analytics” operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze a user's activities across devices.

Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. We would like to point out that Google Analytics has been expanded to include IP anonymization on this website in order to ensure the anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://policies.google.com/?hl=de.

  • Purposes of processing

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.

  • Legal basis

The legal basis for the use of Google Analytics is your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR.

Recipients / categories of recipients

The recipient of the data collected is Google.

  • Transfer to third countries

The personal data will be transferred to the USA under the EU-US Privacy Shield based on the adequacy decision of the European Commission.

  • Duration of data storage

The data we send and linked to cookies, user identifiers (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has been reached occurs automatically once a month.

  • Rights of those affected

You can revoke your consent at any time with future effect by preventing the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser add-on. Opt-out cookies prevent your data from being collected in the future when you visit this website. To prevent Universal Analytics from collecting data across different devices, you must opt ​​out on all systems used.

Newsletter

You have the option of subscribing to our newsletter via our website. For this we need your email address and your declaration that you agree to receive the newsletter.

In order to provide you with targeted information, we also collect and process information provided voluntarily, such as: the address, birthday, etc…

As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration.

The data processed for the purposes mentioned will generally be stored until you revoke your consent or until you object to sending the newsletter. In addition, only the absolutely necessary data will be stored due to the applicable legal regulations or retention obligations for the purpose of proving your consent or your revocation.

You can revoke your consent to receive the newsletter at any time by sending an email to office@pranaforyou.at. You can also unsubscribe from the newsletter at any time by clicking on the “Unsubscribe newsletter” button at the end of each newsletter. Revoking your consent will not affect the lawfulness of the processing carried out based on your consent before its revocation.]

User rights

According to Sections 42ff DSG 2018, the user has the right to information about the data processed about them and the right to rectification, deletion and revocation. To exercise these rights, please send a letter to: Prana for you, Grünbach 81, 4623 Gunskirchen, Austria.

Changes to this Privacy Policy

In order to comply with the latest laws or jurisprudence, this privacy policy may be updated from time to time to protect users' personal information. Users should review the Privacy Policy from time to time to stay informed about how Prana for you is protecting users' information and continually improving the Site's content. Should Prana for you make any material changes in the collection, use and/or disclosure of the personal data provided to Prana for you by users, Prana for you will notify users of this through a clear and conspicuous notice on the website . By using the website, you agree to the terms of this personal data protection policy.

Your rights

You generally have the rights to information, correction, deletion, restriction, data portability, revocation and objection regarding your data stored by us. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to us office@pranaforyou.at or the data protection authority.

You can reach us at the following address:

Prana for you
Mag. (FH) Katharina Pindeus
Grünbach 81
4623 Gunskirchen
Austria
+43 650 2158005
office@pranaforyou.at

March 10, 2021

Right of withdrawal

As a consumer, you have the right to cancel this contract within fourteen days without giving reasons.

However, in accordance with Section 18 Paragraph 1 Z 5 FAGG, the right of withdrawal does not apply to goods that are delivered sealed and are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery.

The cancellation period is fourteen days (i) from the day on which you or a third party commissioned by you who is not the carrier has or has taken possession of the (last) goods, or (ii) in the case of contracts for regular delivery of goods over a set period of time (e.g. subscriptions), starting from the day on which you or a third party commissioned by you who is not the carrier comes into possession of the first goods.

In order to exercise your right of withdrawal, you must contact us,

prana for you GmbH
Grünbach 81
4623 Gunskirchen
Austria
Telephone: +43 650 2158005
Email: office@pranaforyou.at

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the sample cancellation form enclosed with the shipment, although this is not mandatory. To meet the deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

Sample cancellation form

If you want to cancel the contract, please fill out this form and send it back to:


prana for you GmbH

Grünbach 81
4623 Gunskirchen
Austria

I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:

Products:___________________________________________________

Ordered on (*)_______________________________________________

Received at (*)______________________________________________

Name of the consumer(s)__________________________________

Address of the consumer(s)________________________________

Signature of the consumer(s)_____________________________

Place, date___________________________